Having regard to the new regulations on the protection of personal data, introduced by EU Regulation 2016/679, which form the basis of the legislation on the processing of personal data and the protection of such data (eg Law 129/2018), for Member States EU and which are applicable from May 25, 2018, we want to reconfirm our commitment to the transparency and legality with which we operate the personal data you entrust to us.
This means that before we send you any more offers, special discounts and information to keep you up to date with our products, services and / or the campaigns we organize, we must have your explicit consent.
To this end, by clicking on the button below you will find the main elements that we consider useful to know about this topic, as a "target person".
Complete information on the processing of personal data
In the information you will find answers to the questions:
1. What does data processing mean?
2. What personal data do we process?
3. For what purposes do we process personal data?
4. What happens if you do not want your personal data to be processed?
5. To whom can personal data be transmitted?
6. Can the data be transmitted abroad?
7. What are your rights regarding the protection of personal data?
8. How long is personal data processed by RVSTARS GmbH?
By becoming / remaining a subscriber to our newsletter, you will continue to benefit from exclusive offers, special discounts, important information about our business, and the benefits do not stop here!
For any request, request for information or notification regarding the exercise of your rights, including in the event that you wish to withdraw your agreement on the processing of data for marketing purposes or on the query of the database, you can contact us using the following communication methods:
To unsubscribe, you can always use the unsubscribe option in each newsletter or you can send a unsubscribe request to the email address info@rvstars.de
We mention that the information presented above will be permanently at your disposal, in updated format, on the website www.rvstars.com
RVSTARS GmbH
PRIVACY POLICY
Who we are
The confidentiality of your personal data is important to us. This commitment to confidentiality explains to you what personal data we collect from you, through our interactions and how we use that data.
Our identification data are the following:
Company name: RVSTARS GmbH, Headquarters address: Landsberger Str. 155, 80687 München, Germany; Unique Registration Code: DE319689967; Phone: +49 (0) 171 5378693; e-mail: [info@rvstars.de]
What is personal data?
"Personal data" means unique individual information about an identified or identifiable natural person ("data subject"), relating to name, address, personal ID, IP or telephone number, location data, an online identifier, or one or more specific elements, specific to his physical, physiological, genetic, mental, economic, cultural or social identity.
Every time we request your personal data we will explain to you the purpose for which we are needed, where we keep your data and who has access to it.
Of course, we inform you that whenever you want, we provide you with the information we have about you and of course we will delete it if you ask us to do so.
What personal data we collect and why we collect it
We collect personal data in order to be able to successfully respond to your requests.
You provide some of this data directly, for example, when you write us a message through the contact form or, indirectly, identification data through your IP address. We do not use your IP address to identify you, but we inform you that it may be stored when you access our site - mainly for security reasons. You have the right to request the deletion of the IP!
Depending on the interactions you have with our site, the personal data we collect are the following:
¡¤ Name and surname - for identification;
¡¤ Email address - for communication;
¡¤ Telephone number - for communication;
¡¤ Message - Field in which you can present your problem or question.
The personal data requested at the time of sending the message are used ONLY to be able to contact you and respond to your request. Subsequently, the data provided by the fiscal code for the invoicing of the ordered / won products will be requested.
Data inadvertently transmitted when interacting with our website:
IP Address - When you visit our site, the IP address may be registered. But we do NOT use your IP address to identify you or to be used for other purposes.
Operating system, browser, browsing activity and other information about how you interacted with the site. We may collect this information by using cookies or other similar technologies.
Cookies
We do not use cookies.
What is the legal basis for processing this data?
The data you provide us voluntarily (name, surname, telephone, email address) - the legal basis is to take steps at the request of the data subject before concluding a contract (art. 6 paragraph (1) letter b) and c) of Regulation (EU) 679/2016).
We use the data to issue your tax invoice, if applicable.
Regarding the data that we collect automatically by using cookies or other similar technologies, the basis for processing is consent. Once you access the site, and select the YES / OK option, you validly give your consent to the processing.
What is the purpose of data collection and how we use your personal information
You can choose about the data we collect. When you are asked to provide personal data, you have the right to refuse. If you choose not to provide data that is necessary to provide a service or to communicate with us, there is a possibility that you may not be able to obtain the information you want (for example by submitting the information you can place an order on the site).
Name and surname
How do we use your first and last name? Why?
Contact with you
It is necessary for you to provide us with certain personal data in order to be able to start the communication in order to conclude a contract.
Fraud detection and prevention
To prevent the use of your data by other users, we need to send you emails to confirm your identity.
Customer support
We use the data to provide customer service and support services (details) either directly or through call center
Information about your phone, laptop or tablet and how you use the site
The information you give us when you browse our site, including the IP address and type of device. We also save information about how you use the site and the application.
How we use information about your phone, laptop or tablet and how you use the Why?
We improve your experience on the site, offering you the version best adapted to your device. Offering the best browsing experience on the site
We protect the site
To prevent and detect fraud against you or our site. In order to ensure the confidentiality of data.
You are not obligated to provide us with any of the above information, but if you do not do so, you may not be able to enjoy the full browsing experience on our site.
Data retention period
We store personal data only for the period necessary to fulfill the purposes, but only until the moment when you decide to deactivate your user account. If we have issued you an invoice, your data will be stored for 10 years, according to the law.
Who do we share personal data with?
We will not disclose your information to third parties for use in their own marketing or commercial purposes without your consent.
However, we may disclose your information to the following entities:
Service providers. We may disclose your information to other companies that provide services to us and act as proxies, such as companies that assist us with billing, companies that maintain the website, or that send e-mails on our behalf.
These entities are carefully selected to ensure that they meet the specific requirements for the protection of personal data. These entities have a limited ability to use your information for purposes other than providing us with services;
The information provided by you, which contains identification data may be used for the purpose of preparing employment documents and other documents aimed exclusively at employment or for commercial communications or responses to requests sent by you, and in case of legitimate requests, will be sent to the state authorities: the Territorial Labor Inspectorate, the Employment Agency, Judicial Authorities, other parties with your consent or to your instructions.
In addition to the disclosures described in this Privacy Policy, we may disclose information to third parties to whom you consent or request that we disclose such disclosure.
What rights do you have as a data subject?
The protection of individuals with regard to the processing of personal data is a fundamental right. Article 8 (1) of the Charter of Fundamental Rights of the European Union ("the Charter") and Article 16 (1) of the Treaty on the Functioning of the European Union (T.F.U.E.) provide for the right of everyone to the protection of personal data.
The rights of data subjects regarding the protection of persons with regard to the processing of personal data and the free movement of such data: the right to information and access; the right to intervene on the data; the right to rectification; the right to delete data; the right to restrict processing; the right to data portability; the right of opposition and the automated individual decision-making process, including the creation of profiles; the right to file a complaint with the supervisory authority.
Contact
If you need any information related to the site, products or services RVSTARS GmbH you can contact us at the e-mail address: [info@rvstars.de]
If:
- you want to find out more details about the information on this page,
- you want us to stop using the information we have about you,
- you want to exercise any of the rights listed above,
- or if you have a complaint against us.
You can oppose at any time and without justification the processing of your personal data for direct marketing purposes, by sending to RVSTARS GmbH a letter to: [Landsberger Str. 155, 80687 München, Germany] or by e-mail [info@rvstars.de], in this case, your request will be forwarded to the specialized department of RVSTARS GmbH, you may receive a message confirming that the option has been noted, as well as any other necessary information.